US Media Site

Das Blog.

Dec 8, 2014


Once upon a time, the only way for car owners to learn about the ins and outs of their new rides was to thumb through the paper covers and complicated indexes of an owner’s manual.

Not anymore.

For owners of 2013-2015 Volkswagens, and the companion smart device app (available on iPad®, iPhone® and the Web) deliver information in an easily accessible electronic format, with mobile access to quick-start guides, MY15 vehicle virtual tours (for iPad and internet users), and complete owner’s manuals. Users can browse tabs to learn more about servicing their Volkswagens, checking their Bluetooth® accessory compatibility, and more. Consumers can also connect directly to VW Owner’s Customer CARE through Live Chat.

 “ and its corresponding iOS and Web apps enhance and help streamline the overall Volkswagen ownership experience,” Kendall Stubbs, Market Support Manager said. “The KnowYourVolkswagen platforms not only provide Volkswagen consumers with access to an interactive, user-friendly owner’s manual, but also offer comprehensive information and conveniences from maintenance tips to ordering parts and accessories.”

In addition to written guides, visitors can use the KnowYourVolkswagen platforms to access video tutorials on model-specific topics, such as:

  • Car-Net® features set-up
  • Using in-car voice recognition
  • Bluetooth device pairing
  • DSG® transmission familiarization
  • Built-in navigation system instructions
  • Clock and climate set-up
  • Proper Volkswagen maintenance

KnowYourVolkswagen features tips on personal vehicle maintenance, fuel efficiency, technological features, and innovative controls. The platforms also serve as destinations for ordering official VW merchandise, and keep owners updated on special offers on service components and accessories.  

The KnowYourVolkswagen App is available for download through the iTunes store.

It has never been easier to know your vehicle, know your driving habits, and know your Volkswagen.

Learn more at