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volkswagen issues voluntary safety recalls

Nov 14, 2013

Herndon, VA -  Volkswagen considers the safety and satisfaction of its consumers and passengers as a top priority. As such, Volkswagen of America today notified the National Highway Traffic Safety Administration (NHTSA) that it will be issuing two voluntary recalls. 

Volkswagen Tiguan
Volkswagen has notified NHTSA of an upcoming voluntary safety recall affecting approximately 62,155, 2009-2011 model year Volkswagen Tiguans. In isolated cases, a fuse may trip in the Tiguan, thus resulting in failure of one of the two vehicle light circuits. This in turn causes individual light functions to fail. However, the vehicle’s electric circuitry ensures that some lights remain on all around the vehicle. The driver is immediately informed of this on the instrument cluster. 

There have been no crashes or injuries reported regarding this issue. 

In December 2013, Volkswagen plans to notify all owners of affected vehicles and will instruct them to arrange for an appointment with an authorized Volkswagen dealer. At no cost to customers, dealers will replace the existing F16 position fuse with a new, optimized hard-coated fuse .

Volkswagen Jetta Hybrid 
Volkswagen has notified NHTSA of an upcoming voluntary safety recall affecting 3,836, 2013-2014 model year Volkswagen Jetta Hybrids. It has been discovered that in the Jetta Hybrid the seven-speed dual-clutch gearbox (DQ200), electric malfunctions could occur in the gearbox power supply if synthetic gearbox oil is used. This applies in particular if the vehicle is subject to a hot and humid climate, coupled with a high proportion of stop and go driving. 

In December 2013, Volkswagen plans to notify all owners of affected vehicles and will instruct them to arrange for an appointment with an authorized Volkswagen dealer. At no cost to customers, dealers will replace the existing synthetic gearbox oil with a new mineral-based oil with non-corrosive additives. 

About Volkswagen of America, Inc.
Founded in 1955, Volkswagen of America, Inc., an operating unit of Volkswagen Group of America, Inc. (VWoA) is headquartered in Herndon, Virginia. It is a subsidiary of Volkswagen AG, headquartered in Wolfsburg, Germany. VWoA’s operations in the United States include research and development, parts and vehicle processing, parts distribution centers, sales, marketing and service offices, financial service centers, and its state-of-the-art manufacturing facility in Chattanooga, Tennessee. The Volkswagen Group is one of the world's largest producers of passenger cars and Europe's largest automaker. VWoA sells the Beetle, Beetle Convertible, Eos, Golf, Golf R, GTI, Jetta, Jetta SportWagen, Passat, CC, Tiguan, and Touareg vehicles through approximately 625 independent U.S. dealers.

 

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CONTACT:

Jeannine Ginivan
(703) 364-7816
jeannine.ginivan@vw.com

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