2018 Volkswagen Tiguan leads compact segment in J.D. Power Tech Experience Index Study

Aug 30, 2018

Study measures owners’ experience with driver-centric vehicle technologies like comfort and convenience, driving assistance, collision protection, navigation and smartphone mirroring


HERNDON, VA (August 30, 2018) — Volkswagen of America, Inc. is pleased to announce that the 2018 Tiguan leads the compact segment in J.D. Power’s 2018 U.S. Tech Experience Index (TXI) Study(SM). The study, now in its third year, measures owners’ experiences, usage and interaction with 38 driver-centric vehicle technologies at 90 days of ownership.

“We are thrilled that the 2018 Tiguan scored so well in the J.D. Power study,” said Derrick Hatami, Executive Vice President of Sales, Marketing, and After Sales for Volkswagen of America, Inc. “Every aspect of the Tiguan was designed to cater to the needs of American buyers—from connecting your smartphone to available driver assist technologies—and this study validates the model as a serious competitor in the compact segment.”

J.D. Power conducts the annual Tech Experience Index (TXI) Study to help provide clarity to auto manufacturers, insurance carriers, telecommunications companies and consumer electronics companies on ways to minimize the gap between driver experience and execution. The major technology categories analyzed in the study are entertainment and connectivity; comfort and convenience; driving assistance; collision protection; navigation; and smartphone mirroring.

The study is based on a survey of nearly 20,000 vehicle owners and lessees. Awards are based solely on responses from the 14,800 owners who purchased or leased a new 2018 model-year vehicle in the previous 90 days that is an all-new or redesigned model within the past three years. The study was fielded from February through July 2018.

Starting at $24,595, the 2018 Tiguan is available in four trim levels: S, SE, SEL, and SEL Premium. Redesigned for the 2018 model year, Tiguan features an updated 2.0-liter TSI® engine with standard eight-speed automatic transmission. All four trim levels are available with the optional 4Motion® with Active Control all-wheel-drive system. Available features across the lineup include: LED lighting, panoramic sunroof, Forward Collision Warning and Autonomous Emergency Braking with Pedestrian Detection (Front Assist) and other driver-assistance technology, Volkswagen Car-Net®, and Volkswagen Digital Cockpit.

For more information about the Tech Experience Index Study, visit http://www.jdpower.com/business/press-releases/jd-power-2018-us-tech-experience-index-txi-study.



About Volkswagen of America, Inc.
Founded in 1955, Volkswagen of America, Inc., an operating unit of Volkswagen Group of America, Inc. (VWoA) is headquartered in Herndon, Virginia. It is a subsidiary of Volkswagen AG, headquartered in Wolfsburg, Germany. VWoA’s operations in the United States include research and development, parts and vehicle processing, parts distribution centers, sales, marketing and service offices, financial service centers, and its state -of-the- art manufacturing facility in Chattanooga, Tennessee. The Volkswagen Group is one of the world's largest producers of passenger cars and Europe's largest automaker. VWoA sells the Atlas, Beetle, Beetle Convertible, e-Golf, Golf, Golf Alltrack, Golf GTI, Golf R, Golf SportWagen, Jetta, Passat, Tiguan, and Tiguan Limited vehicles through more than 650 independent U.S. dealers. Visit Volkswagen of America online at www.vw.com or media.vw.com to learn more.


About J.D. Power

J.D. Power is a global leader in consumer insights, advisory services and data and analytics. These capabilities enable J.D. Power to help its clients drive customer satisfaction, growth and profitability. Established in 1968, J.D. Power is headquartered in Costa Mesa, Calif., and has offices serving North/South America, Asia Pacific and Europe. J.D. Power is a portfolio company of XIO Group, a global alternative investments and private equity firm headquartered in London, and is led by its four founders: Athene Li, Joseph Pacini, Murphy Qiao and Carsten Geyer.


This press release and images of the 2018 Tiguan are available at media.vw.com. Follow us @VWNews.

“4Motion”, “TSI”, “VW”, “Volkswagen”, all model names and the Volkswagen logo are registered trademarks of Volkswagen AG. “Car-Net” is a registered trademark of Volkswagen Group of America, Inc. All other trademarks are the property of their respective owners.

Features and technical data apply to models offered in the USA. They may differ in other countries.

All prices listed are the Manufacturer’s Suggested Retail Price and exclude destination, taxes, title, options, and dealer charges.  Dealer sets actual prices.

Always pay careful attention to the road, and do not drive while distracted.

Driver-assistance features are not substitutes for attentive driving. See Owner’s Manual for further details, and important limitations.