Volkswagen adds to Community-Driven Promise: Three-month extension for warranty coverage if New Vehicle Limited and Certified pre-owned Limited warranties expire between March and May

May 13, 2020

  • Volkswagen is providing a three-month warranty extension on its New Vehicle Limited Warranty as well as its Certified pre-owned Limited Warranty set to expire in March through the end of May, 2020
  • Volkswagen continues to offer payment relief for customers impacted by COVID-19 through June 1

Herndon, VA — Volkswagen of America (VWoA) today announced additional measures to help customers during the COVID-19 outbreak. VWoA will extend its New Vehicle Limited Warranty and its Certified pre-owned Limited Warranty by three additional months for all vehicles for which coverage would have ended between March 1, 2020 and May 31, 2020.

The three-month extension will benefit owners of new and certified pre-owned vehicles whose warranty is set to expire between March and May 2020, thus giving owners additional peace of mind during these uncertain times. For example, if the limited warranty would have otherwise expired on April 20, it will be extended until July 20. The extension is automatic and requires no action by the owner. If the New Vehicle Limited Warranty or Certified pre-owned Limited Warranty expire due to mileage rather than time, no extension will be provided.

“Getting to the dealership for service or warranty work may not be an option for our customers right now,“ said David Durant, Senior Vice President, After Sales for Volkswagen of America. “We want to give our customers flexibility and this is just another example of Volkswagen’s commitment to putting our customers first.”

Volkswagen and Volkswagen Credit (VCI) also announced an extension to Community-Driven Promise customer payment relief options put in place because of the ongoing COVID-19 pandemic. The program remains in place through June 1.  Details can be found here.

Volkswagen is also making it easier to purchase a Volkswagen Certified Pre-Owned vehicle with zero percent APR financing for 60 months for highly qualified customers through VCI. This offer ends June 30, 2020. To read more, click here.

Customers are strongly encouraged to access and manage their account online 24/7 at vwcredit.com to request payment assistance or to extend their lease agreement.

 

About Volkswagen

Founded in 1955, Volkswagen of America, Inc. is an operating unit of Volkswagen Group of America and a subsidiary of Volkswagen AG, with headquarters in Herndon, Virginia. Volkswagen’s operations in the United States include research and development, parts and vehicle processing, parts distribution centers, sales, marketing and service offices, financial service centers, and its state-of-the-art manufacturing facility in Chattanooga, Tennessee. The Volkswagen Group is one of the world's largest producers of passenger cars and Europe's largest automaker. Volkswagen sells the Arteon, Atlas, Atlas Cross Sport, Golf, Golf GTI, Jetta, Jetta GLI, Passat, and Tiguan vehicles through more than 600 independent U.S. dealers. Visit Volkswagen online at www.vw.com or media.vw.com to learn more.

 

“VW”, “Volkswagen”, all model names and the Volkswagen logo are registered trademarks of Volkswagen AG.

Offer for payment deferral up to 120 days combined with zero-percent APR financing for up to 72 months is available to highly qualified customers on new, unused 2019 and

0% APR for 60 months, no down payment required, offer available on all Volkswagen Certified Pre-Owned (“CPO”) models, excluding 3.0L TDI models, financed by Volkswagen Credit through participating dealers. Example: For 0% APR, monthly payment for every $1,000 you finance for 60 months is $16.67. Not all customers will qualify for credit approval or advertised APR. Offer ends June 30, 2020. Offer not valid in Puerto Rico. See your local, participating Volkswagen dealer for details or, for general product information, call 1-800-Drive-VW.

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